Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-coffee-preference-learning-bots.livebursts.com! We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This comprehensive Privacy Policy outlines our practices regarding the handling of your personal data, in line with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCT Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many more.

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-coffee-preference-learning-bots.livebursts.com.
  2. Any mobile applications or software services offered by us.
  3. Online forms, surveys, and user interactions through our platforms.
  4. Services accessed through linked third-party platforms, although these are governed by their respective privacy policies.

Processing Activities

This policy outlines the actions we take when you engage with our online services:

  1. As an authorized user: Using our applications, accessing accounts, and interacting with our digital offerings.
  2. Visiting our websites: Navigating through our sites, clicking on links, or downloading content.
  3. Communication: When you choose to receive newsletters, emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect a variety of personal information, categorized as follows:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
  2. Payment Information: Credit card details, billing addresses, and transaction records used for purchasing our services or products.
  3. Financial Information: Banking information, income data (if provided), and financial history (anonymized).
  4. Purchase Information: Product/service preferences, purchase frequency, and order details.
  5. Mobile Device Identifiers: Unique device identifiers, mobile network information, and IP addresses to recognize your device.
  6. Location Data: GPS coordinates or other location-based services data, if enabled by you.
  7. Feedback and Reviews: Comments, ratings, and suggestions provided by users regarding our products and services.
  8. Social Media Information: Details from social media platforms when you interact with us through these channels (with your consent).
  9. Product Information: Data about the products or services you access, including interactions and preferences.

We obtain this data through direct user input, automated systems, and third-party partnerships, ensuring compliance with data protection regulations.

Cookies

To enhance your experience and provide valuable insights, we use cookies, categorized as:

  1. Strictly Necessary: Essential for navigating our sites and providing basic functionality.
  2. Preference: Remembering user preferences, language settings, and custom content delivery.
  3. Analytics: Collecting data about website usage, including traffic sources, to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, after which it is securely deleted or anonymized in accordance with legal requirements. This may include retention periods dictated by tax laws, accounting needs, litigation, or regulatory obligations.

Security Measures

Implementing robust security measures is paramount to protecting your data:

  1. Encryption: We employ industry-standard encryption protocols to safeguard data during transmission and storage.
  2. Access Control: Strict access controls are in place to ensure only authorized personnel can access sensitive information.
  3. Regular Audits: Our systems undergo periodic security audits to identify and mitigate potential vulnerabilities.
  4. Data Backup: Regular backups of data are performed to prevent loss or corruption.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18, ensuring our services are secure for all users.

Your Rights (Geographical Location Depending)

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Deleting your data under certain circumstances.
  • Restriction: Limiting the processing of your data in specific situations.
  • Portability: Receiving your personal data in a structured, commonly used format.
  • Objection: Opposing or withdrawing consent for data processing activities.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via the provided channels.

Changes to Policy

We reserve the right to update this policy at any time. Any modifications will be posted on this page, and we encourage users to review it regularly for the latest information.

Contact Information

For any questions, requests, or complaints regarding privacy: